How to Setup Mail. iPhone

Set Up IMAP – iPhone™, iPad™, iPod®

If you would like to learn more about the differences between POP and IMAP, please see the help topic, “POP vs. IMAP.”

To set up IMAP, do the following:

  1. Tap Settings, Mail, Contacts, Calendars, Add Account, Tap Other and then Add Mail Account.
    mc_re_iphoneimap_001
  2. Enter the following information in the spaces provided:
    1. Name—Enter your first and last name. This is the name that will appear in the From field of messages you send.
    2. Address—Enter your entire email address (e.g., myname@mydomain.com).
    3. Password—Enter the password for your email account.
    4. Description—Enter a descriptive name for the account (e.g., Work Account). This description will be visible only to you.
  3. Tap the Save button.Note: If IMAP is not already selected, tap the IMAP button.
  4. Under both the Incoming Mail Server and Outgoing Mail Server sections, enter the following information:
    1. Host Name—Enter the secure server name: server.csaserver.com
    2. User Name—Enter your entire email address (e.g., myname@mydomain.com).
    3. Password—Enter the password for your email account.
      server-screen
  5. Tap the Save button and the device will verify settings and return to the Mail, Contacts, Calendars screen.

 

Here’s the “Unable to Move Message” Fix

  1. Go back in to your mail settings
  2. Scroll to the bottom and click Advanced
  3. Scroll to the bottom of Advanced
  4. Enter INBOX in capital letters in the IMAP Path Prefix field.
  5. Then click ‘Accounts’ at the top left and click ‘Done’